Return Policy for Non-Returnable Beauty Items

Return Policy for Non-Returnable Beauty Items

Effective Date: 07/20/2024

  1. Overview All products sold by House of Elite Beauty are non-returnable and are considered final sale. We take pride in providing the highest quality products to our customers, and each product undergoes a thorough quality check before being shipped.
  2. Non-Returnable Items Due to the nature of our products, we cannot accept returns or exchanges. This policy ensures the hygiene and safety of all our customers.
  3. Quality Assurance Every product is carefully inspected for quality and safety before it leaves our facility. If you receive a damaged or defective product, please contact us immediately.
  4. Damaged or Defective Items If your item arrives damaged or defective, please contact our customer service team within 7 days of receiving your order. Include your order number, a description of the issue, and photos of the damaged or defective product. We will assess the situation and provide a suitable resolution, which may include replacement or store credit.
  5. Incorrect Orders If you receive an incorrect item, please contact us within 7 days of receiving your order. Provide your order number and details of the incorrect item. We will rectify the mistake by sending you the correct product at no additional cost.
  6. Contact Information For any questions or concerns regarding our return policy, please contact us at Hello@houseofelitebeauty.com.
  7. Changes to the Return Policy House of Elite Beauty reserves the right to modify this Return Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the effective date of the change.

By purchasing from House of Elite Beauty, you acknowledge that you have read and understood our return policy and agree to its terms.